FAQ & Delivery

Yes, though we suggest two people work together for added ease (and you will need a drill to attach the table top to the desk frame).

Click here to go to the user manuals download page.

Exclusive to Furna customers - the hugely popular handyman booking app Handy has offered a deal of just £25 (usually £40) for a two hour handyman visit to set up one or two desks if you are in London!

As a special offer for our customers, click here to book your Furna desk assembly with our partner, Handy, for a flat fee of £25!

We accept major credit and debit cards as well as PayPal and bank deposit.

Yes, all pricing includes VAT and we can issue a VAT invoice on request.

We can deliver Furna products all over the UK included in our website pricing. If you wish to order from elsewhere in Europe - please contact us for a delivery quote - we're happy to arrange delivery to anywhere!

Orders before 10am on a business day can be dispatched on the same day! Otherwise, your order will be dispatched on the next business day.

Most orders will be delivered (via leading couriers such as DPD, UPS, TNT or ParcelForce) within 24-48 hours after dispatch around the United Kingdom.

The desk frames and desk tops are packaged very securely in thick carton boxes with plenty of padding inside. 

The product cartons are made to take knocks during transit. They may be a little worn due to this, though the product inside should be perfectly fine due to extra padding inside. If you suspect the product inside is damaged, it is best to quickly check and refuse to sign for the delivery if there is damage.

Furna desk frames come with 3 years warranty as standard. All other Furna products (including desk tops) come with 2 years warranty as standard.

We reserve the right to choose to either replace any faulty item with another of the same or equal specification, or to offer a refund where we are unable to supply a replacement.

We offer a refund on any item which is faulty, or not up to the standards you had hoped for. Please contact us by clicking here to arrange an exchange or refund. For products which are not damaged on arrival and are due to change of mind, we are unable to refund the delivery cost.

 

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